Effective Date: August 2025

Last Updated: August 2025

Kwieri (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services.

By using Kwieri, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

* Account Information: When you sign up, we collect your name, email address (EDU or otherwise), password, and institution if applicable.

* Profile Information: You may provide additional details such as course topics, learning goals, or areas of interest.

* Communications: We may collect messages, feedback, or emails you send us.

Automatically Collected Information

* Usage Data: We collect information about your interactions with the platform, such as chat history, page views, timestamps, and click behavior.

* Device Information: Includes browser type, device type, operating system, and IP address.

* Cookies & Tracking Technologies: We use cookies to enhance functionality and analyze usage patterns.

2. How We Use Your Information

We use your information to:

* Provide and maintain the Kwieri platform

* Enable peer, AI, and expert chat features

* Respond to your inquiries and support requests

* Improve functionality and user experience

* Monitor usage for security and performance

* Send administrative updates or occasional promotional content (with your consent)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

* Service Providers: Trusted third parties who help us operate our platform (e.g., authentication, analytics, scheduling tools).

* Educational Institutions: If you're using Kwieri through a school or organization, authorized admins may have access to limited user activity data.

* Legal Compliance: If required by law or to protect our rights, we may disclose your information.

4. Data Storage & Security

Your data is stored securely using industry-standard practices. We use secure hosting, encrypted connections (SSL), and access controls to protect your information. However, no system is 100% secure—use Kwieri at your own risk.

5. Children’s Privacy

Kwieri is intended for students 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us at [email protected].

6. Your Rights and Choices

* Access and Updates: You can update or delete your account information by logging in to your profile.

* Opt-Out: You may opt out of promotional communications at any time.

* Cookies: You may adjust your browser settings to refuse cookies, but some features may not work properly.

7. Third-Party Links

Kwieri may contain links to external websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing data.

8. International Users

If you are accessing Kwieri from outside the U.S., be aware that your data may be transferred to and stored in the United States where our servers are located.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

For questions or concerns about this Privacy Policy, contact:

Kwieri Privacy Team

Email: [email protected]

Website: kwieri.ai